Terms & Conditions

Seamensfood provides an online platform for ordering goods such as hot kitchen dishes, beverage, pastries, and breads. These terms (Terms of Service) apply when you use the website (collectively, Services). By using the Services, you automatically agree to the Terms of Service.

Registration.

You are the sole authorized User of any account (Account) you create using the Services. Your action of registration constitutes your acceptance of the Terms of Service and the Privacy Policy. Registration is free of charge. No entitlement exists for admission to the Service.

The data required for registration provided by the User must be complete and accurate to make use of our services. The User is responsible for updating his/her own data that can be amended at any time from the respective interface of the Service.

Seamensfood has no responsibility over the use of the User account and expressly disclaims any liability therefrom. Should you suspect that any unauthorized party might be using your Account, you are obligated for your own security to notify us immediately by emailing us at seamensorders@gmail.com. 

 Order Placement.

By placing an order through the website, the User confirms the accuracy of all the information he/she provides. Orders are confirmed to the User within the platform's interface

Delivery Terms.

Items will be delivered directly to the delivery address specified by the User. Deliveries are performed either by a delivery partner, or by Seamensfood delivery team, depending on the nature of the goods and the delivery location. Goods will be delivered to the front door of private residences (as far as accessible) and to the reception desk of business Users.

Payment Conditions.

You can pay by credit card online or by cash on delivery.  Any dispute or claim arising out of or in connection with this website or application shall be governed and construed in accordance with the laws of UAE. United Arab of Emirates is our country of domicile.

Minors under the age of 18 shall are prohibited to register as a User of this website or application and are not allowed to transact or use them. If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection. The cardholder must retain a copy of transaction records and Merchant policies and rules.

Special Disclaimers

Data collected are treated as confidential and in good faith. When registration is made, your data is collected for business and marketing purposes in the form of personal information such as last name, first name, address, email address and phone number. In addition to data explicitly entered, information is gathered automatically from the log files when you access the Services interface. 

Limitation Of Liability.

You agree that Seamensfood shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages arising out of or in connection with your use of the support; the liability or fitness of any customer in connection with the performance of or browsing in the software applications or your links to other software applications from this software applications, even if Seamensfood has been advised of the possibility of such damages. You further agree that Seamensfood shall not be liable for any damages arising from interruption, suspension or termination of services, including without limitation any direct, indirect, incidental, special, consequential or exemplary damages, whether such interruption, suspension or termination was justified or not, negligent or intentional, inadvertent or advertent. in no event shall Seamensfood’s total liability to you for any losses arising hereunder exceed the amounts paid by you to Seamensfood hereunder.

Dispute Resolution.

The parties shall first attempt to resolve any dispute related to this Agreement in an amicable manner by mediation with a mutually acceptable mediator. If unable to agree upon an acceptable mediator, either party may ask a mutually agreed upon mediation service to appoint a neutral mediator, and the mediation shall be conducted under the Commercial Mediation Rules of the mutually acceptable mediation service. Any disputes remaining unresolved after mediation shall be settled by binding arbitration conducted in the UAE utilizing a mutually agreed arbitrator or arbitration service. The arbitration shall be conducted under the Commercial Arbitration Rules of the mutually agreed arbitrator or arbitration service. Both parties shall be entitled in any arbitration to conduct reasonable discovery, including document production and a reasonable number of depositions not to exceed five per party. The prevailing party shall be entitled to recover its costs and reasonable attorney's fees, as determined by the arbitrator. The arbitrator shall be required to follow the law.

Diet and Health Release.

Because some of the information on the Service may relate to modifications to your diet, you agree to use your good judgment and reasonable care, including seeking counsel from your healthcare providers, prior to making any changes to your diet or lifestyle. No information on the Service is intended as medical or healthcare information or advice. Please consult your healthcare professional(s) regarding all matters related to your diet and health, including without limitation herbal and nutritional products. You agree not to rely on any information on the Service to make health-related decisions.

Seamensfood Refund Policy

Cancelling 14 days or more days before the start of the course: refund of 90 of the course fees paid.

Cancelling in 7 days from the start of the course forfeits the right to claiming any refund.

Once the decision is made for cancelling, email must be sent to seamensorders@gmail.com  clearly mentioning the reason for cancellation.

Once the request for cancellation is received by Seamensfood, the management will take a decision in 7 working days.

After the management has made the decision to refund, it will be processed in the next 7 working days.